thecomplainingcow.co.uk Report : Visit Site


  • Ranking Alexa Global: # 1,747,644,Alexa Ranking in United Kingdom is # 117,386

    Server:Apache/2.4.23 (Unix)...

    The main IP address: 80.76.216.125,Your server United Kingdom,London ISP:Astutium Limited  TLD:uk CountryCode:GB

    The description :all you need to know to complain effectively about almost everything. tips, guidance, consumer laws and more...

    This report updates in 12-Dec-2018

Created Date:2012-08-04
Changed Date:2017-06-05

Technical data of the thecomplainingcow.co.uk


Geo IP provides you such as latitude, longitude and ISP (Internet Service Provider) etc. informations. Our GeoIP service found where is host thecomplainingcow.co.uk. Currently, hosted in United Kingdom and its service provider is Astutium Limited .

Latitude: 51.508529663086
Longitude: -0.12574000656605
Country: United Kingdom (GB)
City: London
Region: England
ISP: Astutium Limited

the related websites

HTTP Header Analysis


HTTP Header information is a part of HTTP protocol that a user's browser sends to called Apache/2.4.23 (Unix) OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 PHP/5.6.23 containing the details of what the browser wants and will accept back from the web server.

Content-Length:117593
Accept-Ranges:bytes
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Server:Apache/2.4.23 (Unix) OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 PHP/5.6.23
Last-Modified:Tue, 11 Dec 2018 16:55:37 GMT
Connection:close
Date:Tue, 11 Dec 2018 17:40:20 GMT
Referrer-Policy:
Content-Type:text/html; charset=UTF-8
X-Pingback:https://www.thecomplainingcow.co.uk/wordpress/xmlrpc.php

DNS

soa:ns2.this-dns.net. dns-soa.doesnotaccept.email. 2018110401 180 300 300 300
ns:ns2.this-dns.net.
ns3.this-dns.net.
ns1.this-dns.net.
ns4.this-dns.net.
ipv4:IP:80.76.216.125
ASN:29527
OWNER:ASTUTIUM-AS Astutium Limited, GB
Country:GB
mx:MX preference = 0, mail exchanger = thecomplainingcow.co.uk.

HtmlToText

skip to content the complaining cow how to make, prevent and deal with complaints effectively and positively menu home about posts how it started top 10 tips avoid complaints! top 20 tips how to complain! moodia coverage testimonials privacy, data access, licensing & copyright and social media policies sign up for the complaining cow moos contact how to contact ceos disclaimer services the complaining cow services for companies the complaining cow consultations with children and young people the complaining cow can complain for you! get the book! how to complain: the essential consumer guide to getting refunds, redress and results! affected by o2 network downtime issues – your rights to redress table of contents o2 coverage and network status your rights how to complain to o2 contract with another provider using the o2 network update on compensation from o2 update on compensation from sky further help for complaining to telecom providers the funny side of the o2 problem o2 coverage and network status on 6 december 2018 o2 had a problem with data services on its network. at the time of publishing this blog post it still has a problem. o2 says the coverage and network issues are due to a third party software failure and that mobile operators around the world could also be affected. your rights under the consumer rights act 2015 you are entitled to services to be carried out with reasonable skill and care. it is irrelevant that the problem is caused by a third party problem. your contract is with o2 and so therefore o2 is in breach of contract and you are entitled to redress. you are entitled to a full refund of the cost of the time you are without use of your phone. you are also entitled to redress for any out-of-pocket expenses you incurred due to not being able to use anything on your phone. e.g. you incurred bank charges because you couldn’t transfer money or had to use a payphone. you can claim for consequential loss due to o2’s breach of contract. how to complain to o2 once the system is back up and running, calculate your losses. write do not phone so you have a record of evidence. outline the problems you had and any costs you incurred and provide evidence for this. state what you want as redress and mention that it is because of a breach of the consumer rights act 2015, as outlined above. get in quickly, a huge queue of complaints will soon grow. you can also jump the queue of complaints and complain to the ceo. go to ceoemail.com for contact details. the ceo won’t respond personally but the matter does get escalated and dealt with by a different team to customer services. follow top 20 tips for complaining effectively when you write. if you do not get a satisfactory response you can take the matter to ombudsman services: communications of which o2 is a member. you will need to ask for a deadlock letter or wait until 8 weeks has passed since you started the complaint. contract with another provider using the o2 network other providers such as giff gaff and tesco use the o2 network. in these cases you will need to follow the advice above but with your provider directly not o2. always complain to the company with whom you have the contract and pay the money! check whether your provider is with ombudsman services: communication or cisas . update on compensation from o2 o2 disruption: operator offers compensation over outage the bbc article states the following: “mobile operator o2 has said it will compensate its customers following a day of disruption to its data networks. pay monthly customers will be credited with two days of monthly airtime subscription charges in january. pay as you go customers will get 10% credit on a top-up and pay as you go mobile broadband users will get 10% off a bolt on purchase, in the new year.” “the compensation for pay monthly customers includes smb business and mobile broadband users.” update on compensation from sky sky has announced that it is giving affected customers a day of free unlimited uk data this saturday 8 dec. customers will not need to do anything to get this. further help for complaining to telecom providers all you need to know about complaining to telecom providers which provides lots of posts relating to differing telecom issues. for lots of information, advice, tips, consumer laws and template letter get the book! how to complain: the essential consumer guide to getting refunds, redress and results! the funny side of the o2 problem some people saw the funny side of the issues facing o2 customers. emergency tariff released following o2 signal failure a great post by trafford express. businesses and consumer alike got in on the act. ''fun game for today – which of your friends are on o2 and which are just ignoring you'' #o2down https://t.co/tx9cbutatz — sky news (@skynews) december 6, 2018 today’s plan 1. switch phone off. 2. spend all day on sofa watching netflix. 3. tomorrow tell everyone who tried to call that you are on o2. #o2down — matthew webb (@mattwebb1973) december 6, 2018 argh mate has anyone at o2 just tried turning it on and off again #o2down pic.twitter.com/bdipc88hes — hannah leigh prior (@hanleighprior) december 6, 2018 #o2down you’re worried about talking to someone on the train this is literally what books were invented for! #booksnevergodown pic.twitter.com/jkvmstskwq — waterstones (@waterstones) december 6, 2018 share this tweet author the complaining cow posted on december 6, 2018 december 7, 2018 categories complaining , latest news , topical tags cisas , consumer rights , network coverage issues , o2 , ombudsman services communications , telecoms rights leave a comment on affected by o2 network downtime issues – your rights to redress 5 myths about ombudsman providers busted ombudsman separating the truth from the myth alternative dispute resolution providers which include ombudsmen, provide services for business and consumers. when you can’t get your complaint resolved and the trader is a member of a scheme you can take your complaint to an adr provider. alternative dispute resolution: what it all means in april 2018 the government produced some research, resolving consumer disputes . the findings included “…in cases where the adr provider decided in favour of the consumer 83% of consumers perceived the process to be fair. this dropped to 17% in cases where the decision was in favour of the trader or a compromise. a similar, but less extreme, variation was seen for consumers who had used the courts (90% v. 53%).” not exactly surprising. the myths about adr being in the world of consumer rights and stuff i talk about this area a lot. however, so often i hear the same inaccurate assumptions and beliefs from members of the public, including journalists. sometimes these come from personal experience, sometimes guesses, sometimes from inaccuracies reported in the media and sometimes from i don’t know what! there are a lot of issues with the sector but these are mainly to do with oversight of the approval. but here i am going to bust a few of those popular myths and hope it helps make things clearer! i’m using the term ombudsman for ease but adr provider is still the same in terms of these myths. (however, an ombudsman has to be members of the ombudsamn association which has higher standards than for non members as shown by their minutes of a meeting revoking the retail ombudsman’s membership. see the retail ombudsman is no more and the minutes in appendix j of more ombudsman omnishambles . 1) ombudsman are consumer champions nope. a consumer champion will fight for the consumer. an ombudsman is an unbiased service. each case is looked at individually and decisions are made on the evidence provided. 2) ombudsmen are paid by the traders so will always see in their favour nope. the traders pay yes. the alternative would be for consumers to pay at least a proportion! the traders pay a yearly fee plus a case fee. if the case goes to arbitration then in some cases, such as with t

URL analysis for thecomplainingcow.co.uk


/www.pinterest.com/pin/create/button/?url=https://www.thecomplainingcow.co.uk/affected-by-o2-network-downtime-issues-your-rights-to-redress/
https://www.thecomplainingcow.co.uk/wordpress/wp-content/cache/page_enhanced/www.thecomplainingcow.co.uk/_index.html/#o2_coverage_and_network_status
https://www.thecomplainingcow.co.uk/wordpress/wp-content/cache/page_enhanced/www.thecomplainingcow.co.uk/_index.html/#further_help_for_complaining_to_telecom_providers
https://www.thecomplainingcow.co.uk/wordpress/wp-content/cache/page_enhanced/www.thecomplainingcow.co.uk/_index.html/#content
https://www.thecomplainingcow.co.uk/wordpress/wp-content/cache/page_enhanced/www.thecomplainingcow.co.uk/_index.html/#update_on_compensation_from_sky
https://www.thecomplainingcow.co.uk/wordpress/wp-content/cache/page_enhanced/www.thecomplainingcow.co.uk/_index.html/#update_on_compensation_from_o2
https://www.thecomplainingcow.co.uk/wordpress/wp-content/cache/page_enhanced/www.thecomplainingcow.co.uk/_index.html/#contract_with_another_provider_using_the_o2_network
https://www.thecomplainingcow.co.uk/all-you-need-to-know-about-complaining-to-telecom-providers/attachment/how-to-complain-effectively-about-every-issue-you-could-possibly-have-with-a-telecom-provider/
https://www.thecomplainingcow.co.uk/affected-by-o2-network-downtime-issues-your-rights-to-redress/attachment/untitled-design-15-2/
https://www.thecomplainingcow.co.uk/wordpress/wp-content/cache/page_enhanced/www.thecomplainingcow.co.uk/_index.html/#your_rights
https://www.thecomplainingcow.co.uk/wordpress/wp-content/cache/page_enhanced/www.thecomplainingcow.co.uk/_index.html/#how_to_complain_to_o2
https://www.thecomplainingcow.co.uk/wordpress/wp-content/cache/page_enhanced/www.thecomplainingcow.co.uk/_index.html/#the_funny_side_of_the_o2_problem
assets.publishing.service.gov.uk
bbc.co.uk
status.o2.co.uk
traffordexpress.co.uk

Whois Information


Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;


Domain name:
thecomplainingcow.co.uk

Registrant:
Helen Douglas

Registrant type:
UK Individual

Registrant's address:
The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service.

Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Feb-2016

Registrar:
Astutium Ltd [Tag = ASTUTIUM]
URL: http://www.astutium.com

Relevant dates:
Registered on: 04-Aug-2012
Expiry date: 04-Aug-2020
Last updated: 05-Jun-2017

Registration status:
Registered until expiry date.

Name servers:
ns1.this-dns.net
ns2.this-dns.net

WHOIS lookup made at 18:43:36 01-Jul-2017

--
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:

Copyright Nominet UK 1996 - 2017.

You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REFERRER http://www.nominet.org.uk

  REGISTRAR Nominet UK

SERVERS

  SERVER co.uk.whois-servers.net

  ARGS thecomplainingcow.co.uk

  PORT 43

  TYPE domain

OWNER

  ORGANIZATION Helen Douglas

TYPE
UK Individual

ADDRESS
The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service.
Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Feb-2016

DOMAIN

  SPONSOR Astutium Ltd [Tag = ASTUTIUM]

  CREATED 2012-08-04

  CHANGED 2017-06-05

STATUS
Registered until expiry date.

NSERVER

  NS1.THIS-DNS.NET 80.76.218.199

  NS2.THIS-DNS.NET 95.128.49.99

  NAME thecomplainingcow.co.uk

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2017.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REGISTERED yes

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